Shipping Information

To Our Valued Customers:

While we remain open for business, this unprecedented time has presented us and our partners some unique challenges that have resulted in delays in processing and fulfillment of orders. These challenges include:

  • Delay in delivery of merchandise and supplies to our facility
  • Changes to our operations to ensure the safety of employees and customers
  • Hiring of additional employees from a limited pool of candidates
  • Capacity of our shipping partners resulting in longer delivery times

Servicing our customers remains our top priority and we appreciate your patience as we work diligently to process, fulfill and deliver your order. Orders will be shipped as soon as possible with estimated delivery December 21 - 28 

Delivery Methods and Times

Rate

Holiday Cutoff Dates

Standard Delivery*

5-9 business days from the date we receive your order, in most cases

See Shipping & Handling Chart above

Christmas 11/30

FAST! Rush & Track Delivery**
2-5 business days for orders received by 11am ET on a business day.

Valid in the CONTIGUOUS US ONLY.
Requires phone number & street address (no PO Boxes).

$5.99 per address plus standard shipping & handling

Christmas
NOT AVAILABLE AT THIS TIME

FASTER! Expedited 2 Day Delivery**
(No Saturday Delivery)

2 business days for orders received by 11am ET on a business day.

Valid in the CONTIGUOUS US ONLY.
Requires phone number & street address (no PO Boxes).

$17.99 per address plus standard shipping & handling

Christmas
NOT AVAILABLE AT THIS TIME

FASTEST! Expedited Next Day**
(No Saturday Delivery)

1 business day for orders received by 11am ET on a business day.

Valid in the CONTIGUOUS US ONLY.
Requires phone number & street address (no PO Boxes).

$32.99 per address plus standard shipping & handling

Christmas
NOT AVAILABLE AT THIS TIME

— All Delivery Times are for IN-STOCK Products Only. —

*Allow extra time for delivery outside the 48 contiguous states, rural addresses and for items the catalog indicates are shipped separately.
**No Saturday delivery.

Standard delivery shipping and handling charges

Order Amount
S&H Charge
Up to $10.00 $7.99
$10.01 - $20.00 $9.99
$20.01-$30.00 $11.99
$30.01 - $40.00 $14.99
$40.01 - $50.00 $17.99
$50.01 - $65.00 $21.99
$65.01 - $90.00 $29.99
$90.01 - $100.00 $32.99
$100.01 - $200 $42.99
$200.01+ Please call for rates.

NOTE:


All orders are assessed a $4.99 care & packaging fee.

If shipping an order to more than one address, there is a charge of $4.99 for each additional address.

A surcharge of $9.99, in addition to Standard Delivery charges, applies to shipments to AK, HI, PR, APO/FPO and US Territories. Delivery to these locations can take up to 5 weeks.
We do not ship to international addresses.

Shipping and handling fees are based on your merchandise total and may be subject to change.
Additional fuel surcharges may apply.

SALES TAX


Lillian Vernon does not collect sales or use taxes in all states. However, we currently collect sales tax for all orders shipped to the following states: AL, AZ, AR, CA, CO, CT, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, NE, NV, NJ, NM, NY, NC, ND, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WV, WI & WY. Please note – the sales tax displayed as part of your order total may differ from the sales tax you’re ultimately charged. There are many factors that can change between the time your order is placed and the time of payment, that may affect the calculation of sales tax.

Alabama residents: seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R010393255.

Payment


For website orders, payment is processed at the time the order is placed.