Contact Us

Contact Us By Email – NOTE: you will receive a response in approximately 1-2 business days. If you are contacting us during business hours, please reach out to us via chat for faster service.

Information

First Name

Last Name

Email Address

Why you’re contacting us:

Order# (if applicable)

Order# or Billing Address (including Zip Code)

Item# or item description

Status of item

Action you'd like us to take

Type of issue

If changing address, provide old & new address

If removing from mailing list, provide address

Billing Address (including Zip Code)

A brief description of why you're contacting us

Message

Helpful Links:

Track Your Order

Our email: [email protected]

For orders or customer service:
1-800-545-5426
(All times are Mountain Time)

Monday – Friday 8 am – 4:30 pm
Saturday & Sunday – Closed

For returns or refunds: [email protected]

Our address:
Lillian Vernon
6765 Campus Drive
Colorado Springs, CO 80920

Information

Since 1951, Lillian Vernon has been the trusted destination for distinctive Personalized Gifts, timeless Gifts for Kids, and elegant Holiday Home Décor.