"I ordered two inserts, they just arrived. As soon as I lifted the boxes I could feel they are VERY light, compared to the Pottery Barn inserts I currently have. I'm concerned the light weight means the bag fill isn't as dense and is going to break down and flatten out prematurely. Time will tell whether I'm right or not."
"I am extremely disappointed in this product. I have been a loyal Lillian Vernon customer for years and their products have all been of great quality! I bought 3 of these pricey chairs for my kids for Christmas and they are flat as pancakes and completely useless. It's like sitting on a pile of clothing. They are not big and fluffy as pictured. They are so upsetting to look at. Completely false advertisement..."