"The backpack comes exactly as pictured. It seems to be made with great quality materials which is a huge plus being that i ordered this for my 5yr old. My ONLY small complaint/recommendation is that the lettering is a tad smaller then it shows on the packpack when you customize it. Wish it was a little bigger. But none the less it is GREAT! Will definitely be ordering again. Shipping was EXTREMELY fast ordered on a Thursday and received my order today (Tuesday)!!"