Customer Service
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To Contact Us By Phone or Mail

All times are Mountain Time

By Phone: 1-800-545-5426
Hours of operation

Monday through Friday -7 am - 6 pm (orders & service)
Saturday - 7 am - 5 pm (orders only)
Sunday - Closed

By Mail:
Lillian Vernon
P.O. Box 35022
Colorado Springs, CO 80935-3522